Comprehensive Package

Crime Watch SA offers clients a comprehensive package of the highest levels in safety and security. As a client you may be paying for only one guard, but gain the full support of a dedicated team of experts. Each  guard has the support of our control room monitoring station and is backed up by our armed response vehicles and officers, who are patrolling the area constantly and can react immediately in support of any guard in the event of any incident or emergency.

Risk Assessment

We start by talking in detail to each client and evaluating their needs as well as the type of service they require. Following that meeting and a detailed physical review of the premises, our own specialised team will provide each client with a risk analysis, who then compile a report, setting out recommendations on safety and security, looking at direct and indirect threats as well as environmental influences. This report then forms the basis of our tailor-made security solution based on client’s needs, using the latest technology and working in conjunction with our guarding division.

We review this report with each of our clients on a regular basis ( twice every year as a minimum) or on each occasion that a system or a procedure or employee changes and in the event that any incident occurs. We provide guards that are fully trained to fit in with your ethos, whether it be for a commercial or residential application. We really do want them to become excellent ambassadors for your business as well as our own.

Selection and Training of Security Guards

Crime Watch SA has an intensive screening and selection process in order to recruit only the very best personnel. Our hiring procedures includes PSIRA registration and accredited training where they have to pass with 80%. We do personal interviews, background investigations, employment reference checks, personality and psychological evaluations. Training of all our staff is ongoing ensuring that we are able to provide our clients with security services that are prompt, efficient and professional at all times.

Guarding Technology

By entrusting Crime Watch SA, clients benefit from a sense of security for your business, employees and clients, or in the case of residential areas, peace of mind for family and loved ones. We realise that crime is a reality and criminals are getting smarter by the day. Therefore, we are always at the forefront when it comes to security technology and keep ourselves abreast of the latest crime trends.

Client Reporting

We pride ourselves in operating a comprehensive reporting system, covering all aspects of our guard’s duties and any incidents that may occur. Performance is checked through the course of the shift, by management and by our Armed Response Supervisors who are constantly patrolling the area. All reports are then signed off with actions implemented if deemed necessary. These reports are then compiled on a daily, weekly and monthly basis, all depending on our client’s requirements. We understand the importance of accurate reporting.

We have nothing to hide and always play open cards. It is important to note that we work hand in hand with our clients, always finding ways to improve service standards and reporting factors and where on occasion we are at fault we are open about it, bring it to our clients attention and rectify it accordingly.

Residential Estates

• Perimeter Security
• Access Control by :
  • Dedicated access cards
  • Registers
  • CCTV and / or
  • Integrated Technology Solutions
• Monitoring :
  • CCTV
  • Alarm systems
  • Panic buttons
• High Risk Patrols
• First Aid
• Firefighting
• Investigations
• Firearm handling
• Advanced control room training
• 24 hr remote monitoring of guards
• Armed Response services
• Customer Service Excellence

Retail

• Guards are trained in all aspects of security discipline, with strong emphasis on observation and visibility. Guards also perform public relations and provide general information to customers.
• Follow store operating rules and procedures, customer care, customer theft techniques, fitting room control, searching of staff, asset control.
• Access Control and monitoring by either dedicated access cards, CCTV and / or Integrated Technology Solutions, from CCTV to alarm systems and panic buttons, monitored at a central control room.
• Parking areas patrolled and guards trained to spot unusual or suspicious behaviour. Presence alone of guards discourage criminal behaviour.
• Armed Response Services
• Investigations