Careers: Control Room Operator

Job Opportunity: Control Room Operator

Crime Watch is a very successful & growing Crime Prevention business, that requires Full Time Alarm Monitoring & CCTV Controllers to join their existing team.

Our Business:

Alarm Installation & Monitoring, Armed Response, CCTV & LPR camera monitoring.
Based in Milnerton Precinct, covering Royal Ascot, Milnerton Ridge, Montague Gardens, Sunset Beach, Sunset Links, Tijgerhof, Sandrift, Summer Greens, Woodbridge Island, Phoenix, Rugby, Brooklyn, parts of Paarden Eiland.
A small company, where employees count & are recognised.
Personal development potential.

Crime Watch is looking to appoint a new Control Room Operator.

Remuneration / Package

The salary is negotiable on successful appointment
Overtime available

  • ALARM MONITORING CONTROLLER:
  • Monitoring Listener Alarm signals
  • Dispatching Alarm calls to reaction officers
  • Reporting and recording evidence for company/client
  • Dealing with alarm related complaints
  • Dealing with day to day client liaison, both verbal & written
  • Monitoring the CCTV Camera network

Your role will be protecting our clients by effective monitoring of both alarm and CCTV systems. Early detection and dispatching of Armed Response Officers is critical in your role and to our customers, where every second counts.
The role will suit someone who thrives under pressure, who can manage each situation effectively, coordinating the activity of the Armed Response Officer and maintaining the safety of the customer.
Being alert, proactive, with an inquisitive mind-set, determined to help catch the criminal, and follow through with the compilation of evidence required within each incident is key to the role

  • Skills & Attributes:

Excellent Communication skills both written & verbal in English and one other language. Cool, calm & collected.
A team player who enjoys working and supporting their colleagues.
Attention to detail, thorough and particular
A completer finisher, who sees the job through to the end
Defusing crime related issues
Keeping clients calm in an emergency situation. Problem solver
A Can do! Attitude
Prepared to work overtime

  • Minimum Requirements:

A minimum of a Grade C PSIRA certificate is required together with 2 years of practical experience to be considered eligible for an experienced Controllers rate of pay.
Excellent knowledge and practical experience of Microsoft WORD and EXCEL is a MUST!
Listener monitoring software experience is of beneficial, but not essential
CCTV experience is beneficial, but not essential
A clean criminal record
You must live within 12 kilometres of Milnerton Central and be within easy reach of the transport network.
At least 2 referees, who have at least 2 years working knowledge of you and are in either managerial or supervisory positions.

Interested in the position?

Should you be interested in the position, please reply to this advert, attaching an updated CV, and send to careers@crimewatchsa.com.
*** Please consider your application as unsuccessful should you not have heard from us within two weeks of your application.